Privacy Policy

What Information We Collect

We may collect and process the following personal information:

• Full name

• Email address

• Telephone number

• Business name and relevant business details

• Information provided during enquiries or consultations

• Correspondence relating to our services

• Billing and payment information

• Relevant information required to deliver agreed services

• Limited technical information relating to website usage

We only request information that is relevant and necessary for the services we provide.

Please avoid sending sensitive personal information unless it is necessary and we have agreed appropriate arrangements for handling it.

How We Collect Your Information

We may collect personal information when you:

• Contact us by email, telephone or social media

• Enquire about our services

• Request a quotation or consultation

• Become a customer of Harmony Solutions UK

• Provide information needed for an agreed service

• Communicate with us during an ongoing business relationship

Some technical information may also be collected automatically when you visit our website, depending on the website services and cookies in use.

How We Use Your Information

We use personal information to:

• Respond to enquiries and provide quotations

• Arrange consultations and discuss your requirements

• Deliver our business setup and administrative services

• Manage ongoing customer relationships

• Prepare invoices and maintain business records

• Communicate about agreed projects and services

• Meet our legal and regulatory obligations

• Maintain website security and improve our services

​

We do not sell or rent your personal information to third parties.

We will only send electronic direct marketing where we have an appropriate lawful basis and comply with applicable marketing rules. Where required, we will obtain your consent.

Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

• Contract: Where processing is necessary to provide agreed services or take steps requested before entering into a contract.

• Legitimate interests: Where processing is reasonably necessary to respond to business enquiries, manage customer relationships or operate our business, provided your rights and interests do not override those interests.

• Legal obligation: Where we are required to retain or disclose information to comply with the law.

• Consent: Where you have specifically agreed to an activity requiring consent, such as certain marketing communications or optional website tracking.

Where we rely on consent, you may withdraw it at any time.

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures may include:

• Password-protected devices and accounts

• Secure email and cloud-based systems

• Access restrictions where appropriate

• Secure storage of customer documentation

• Appropriate security arrangements with service providers

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and record-keeping requirements.

For example, accounting records will generally be retained for at least six years where required by law. Other records, including enquiries and project information, will be reviewed and retained according to their purpose, legal requirements and any relevant contractual obligations.

Sharing Your Information

We may share relevant personal information with trusted service providers where necessary to operate our business or deliver agreed services.

These may include:

• Accountants and professional advisers

• Website hosting and technology providers

• Email, cloud storage and administrative software providers

• Payment processing services

• Other suppliers involved in delivering services you have requested

​

Where appropriate, we require service providers to protect personal information and process it only for authorised purposes.

Some service providers may process information outside the UK. Where international transfers are subject to UK GDPR restrictions, we will ensure that an appropriate legal transfer mechanism or safeguard is in place.

We may also disclose information where required by law.

Cookies

Our website may use essential cookies and similar technologies to support its operation, functionality and security.

We may introduce additional analytics and advertising technologies, including services provided by Google and Meta (Facebook and Instagram), to help us understand website performance and improve our marketing activities.

Where legally required, non-essential cookies and tracking technologies will only be activated after you have provided consent.

You can manage your cookie preferences through any consent controls available on our website and through your browser settings.

We will review and update our cookie information when additional tracking technologies are introduced.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your information in certain circumstances

• Request restriction of processing

• Object to certain types of processing

• Request transfer of your information where applicable

• Withdraw consent where processing relies on consent

​

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, please contact us at:

harmonysolutionsukltd@gmail.com

​

We will respond to requests within the time limits required by law, normally within one month.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: www.ico.org.uk

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, legal requirements or data protection practices.

Any updates will be published on this page, together with the revised date at the top.

We encourage visitors to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information or how we handle data, please contact:

Harmony Consultants UK Ltd

Trading as Harmony Solutions UK

Email: harmonysolutionsukltd@gmail.com

Website: www.harmonysolutionsuk.com